Security & Privacy Policy
In short, Zenhydro.com does not sell, or give away any personal information obtained from you, the user.
Use of Information
We understand and respect the importance of maintaining your privacy and keeping your information confidential. We will only collect information from you when you have knowingly provided it to us, such as subscribing to our newsletter. All information collected is used solely for the purpose of processing orders or to inform our e-mail subscribers and customer of special offers. We will not sell, share or rent any personal information with any other companies or third parties without your authorization.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, please call us or email us!
Registration
In order to process your orders placed on this website, you must complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with services such as automated order status updates via e-mail.
Ordering
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. For safety we do not store your credit card information. When entered on our secured payment page your credit card number is sent through our credit card processor. During the checkout process look for the https (the "s" added on to the normal http) - this tells you a webpage is secure. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties.
Cookies
A "cookie" is a small data file stored on your computer by our web site that gives you a numeric user ID and stores certain information about your activity on the site. Cookies let us know if you are a previous customer and allow certain features, such as our shopping cart, to work properly. Most web browsers will automatically accept cookies, and will also allow you to disable them if you chose to. We recommend that your keep cookies enabled while shopping to take full advantage of our site's features.
Browsing Behavior
We track anonymous usage statistics - what pages are being viewed, what terms are being searched for etc. We don't know who is doing what though. This information helps us improve the website for you by spotting popular content, places people get confused, etc. We won't know that you searched for "garden hoses" but we will know somebody searched for "garden hoses".
Questions or Comments
If you have any questions or comments regarding our Privacy Policy, please contact us at cs@zenhydro.com
Terms Of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Zenhydro.com. The collective work includes works that are licensed to Zenhydro.com. Copyright 2009-2015, Zenhydro.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Zenhydro.com or purchasing Zenhydro.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Zenhydro.com or to purchase Zenhydro.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Zenhydro.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Zenhydro.com used in the site are trademarks or registered trademarks of Zenhydro.com
Typographical Errors
All product prices, product images and product specifications are subject to change without notice. Zenhydro.com does its best to be accurate, but occasionally clerical or other mistakes may occur. In the event that a Zenhydro.com product is mistakenly listed at an incorrect price, Zenhydro.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Zenhydro.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Zenhydro.com shall issue a credit to your credit card account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Zenhydro.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Zenhydro.com does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Zenhydro.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Zenhydro.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, illegal, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Zenhydro.com in its sole discretion.
Third-Party Links
In an attempt to provide increased value to our visitors, Zenhydro.com may link to sites operated by third parties. However, even if the third party is affiliated with Zenhydro.com, Zenhydro.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Zenhydro.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Zenhydro.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).